Human Resource Generalist
Job No:
ALCANNA1005
Location:
Edmonton
About Alcanna
We are all about enhancing life’s celebrations and having fun while we excel in our careers! As North America’s largest publicly traded retailer of adult beverages, we operate 240+ retail locations across Canada. Our liquor store brands include Liquor Depot, Wine and Beyond and ACE liquor In May 2018, we changed our name to Alcanna Inc. The new name reflects the expansion of our business into two divisions: alcohol and cannabis.
About the Role
Reporting to the Senior HR Business Partner, the HR Generalist is primarily responsible for supporting the HR team with day-to-day operations and playing a heavy role in working with HR, corporate, and retail leaders, to help move HR initiatives forward. In this role, you must be confident in your HR abilities and comfortable liaising with a variety of stakeholders, including C-suite, to understand business needs and outcomes as it relates to HR. In this role, no task is too small or too big, the successful candidate must be willing and able to support with everything from administrative tasks to taking a lead on unfamiliar or complex initiatives.
If the prospect of becoming an integral part of our HR team interests you, the HR Generalist role is an excellent opportunity! Critical skills for this position include strong professional discretion and ability to maintain confidentiality, outstanding attention to detail and accuracy, excellent organization and time management, and ability to work efficiently. Our company is no stranger to change so it is essential the candidate is adaptable and has a positive go-getter attitude to match our fast-paced environment and evolving business needs. Our small but mighty HR team has a busy year ahead of us so the candidate must be business and technologically savvy, experienced in HR, and able to work with limited oversight.
Responsibilities include, but are not limited to:
- Supporting the HR Business Partners with day-to-day needs and helping navigate the HR needs involved during business changes by taking ownership of defined tasks.
- Supporting the HR team by conducting needs analysis, research, and interpreting those insights into possible strategies or action items to help create project plans and implementation strategies.
- Pulling reports and compiling raw data into meaningful HR metrics for HR/Payroll as requested.
- Providing recommendations for employee relations matters to support the HR Business Partners.
- Drafting and reviewing a variety of employment letters for the HR Business Partners.
- Drafting correspondence on behalf of the HR team, including letters, emails, memos, policies, procedures, process instructions, information summaries, proposals, etc. as needed.
- Building and editing HR materials which may include templates, tools, and training resources in order to improve overall efficiency, effectiveness, and user experience.
- Participating in peer review for HR team members as requested, to confirm accuracy, reduce risk, and broaden perspective.
- Providing oral and written employment verifications for current and former employees, while ensuring that proper consent and disclosure practices are followed.
- Reviewing and working with documentation from confidential personnel records in order to provide information to the HR team.
- Pulling employee personnel files as needed and supporting HR audits.
- Completing HR/Payroll documentation updates on the company-wide intranet as needed.
- Daily management of the general HR email inbox by distributing emails to the HR Business Partners or addressing them independently as needed.
- Participate in the monthly rotation for management of the general HR phone line.
- Keeping up to date with current HR trends, best practice, and legislation changes in the provinces we operate in.
- Other duties as assigned.
Experience and Qualifications
- Post-secondary degree with a focus in HR required.
- Candidates who have obtained or are working towards their CPHR preferred.
- Minimum 3-5 years’ experience in HR required.
- Experience supporting a mid-sized company operating in multiple Canadian provinces is an asset.
- Experience working in HR for a retail company is an asset.
- Requires a good understanding of employment legislation and a basic understanding of the regulatory requirements in the liquor/cannabis industry.
- Must excel in accurately analyzing and synthesizing data into practical inferences, providing well-planned and comprehensive recommendations.
- Must be highly accountable and able to develop and oversee project plans to move them forward.
- Must be proficient is Microsoft Office Suite, have a good understanding of HRIS, training, and payroll systems.
- Must be able to pass a basic criminal record check.
- Must have reliable transportation to commute to/from work and ability to travel to store locations on occasion if needed (less than 10% of the time).
Personal Characteristics and Requirements
- Demonstrates professionalism, upholds confidentiality, and uses a high level of discretion at all times.
- High degree of integrity and ethics.
- Highly detail oriented with an excellent degree of accuracy, work is free of errors.
- Strong time management skills and proven ability to maintain workload and meet critical deadlines in a fast-paced environment.
- Ability to stay organized, including memory and completion of tasks, storage and labeling of work, and tidiness of the physical workspaces.
- Commitment to the job and an understanding of how this role functions within HR and overall business processes.
- Must have a positive and professional approach to working and a willingness to learn new concepts and be challenged.
- Respectful and receptive to learning the business and its vibrant history, in order to become informed and provide appropriate support and recommendations.
- Demonstrates initiative and ability to recognize opportunities for improvement and efficiency.
- Ability to work effectively in a team atmosphere as well as independently.
- Accountable and takes ownership over quality, accuracy, and completeness of their work within deadlines, while not forgetting to take into account all necessary information.
- Attention to customer service and willingness to support the team where needed, even if a request is outside of normal job duties on occasion.
- Reliable and punctual.
- Ability to be flexible and adapt to changes professionally, in keeping with the needs of our growing company.
- Excellent communication skills both written and verbal, with the ability to articulate ideas or needs, thoughtfully and professionally.
- Ability to tailor work output to suit different audiences to optimize understanding.
- Strong analytical, problem identification and problem resolution skills.
- Must be highly dependable and available to work Monday – Friday, some overtime may be necessary. Some flexibility to work outside of business hours is necessary in this role.